Tigh Na Mara and Tigaroo Streamline Service with ACR EPOS
in General May 26, 2025
Tigh Na Mara Hotel, based in the picturesque village of Sandhead just outside Stranraer, is a family-run business that includes a popular restaurant, public bar, and guest accommodation. Over the years, owner Neil Fisher and his team have grown the business through innovation, strong customer service, and by embracing technology that makes operations more efficient.
ACR has proudly supported Tigh Na Mara Hotel with EPOS solutions for many years. The relationship has continued to evolve with Neil’s expanding ventures—including the launch of Tigaroo, a high-quality food-to-go concept that brings restaurant-standard meals into the takeaway market.
“As a family business we have used ACR for all our EPOS needs. Robust systems that rarely let us down, great support and back office software when needed. We have recently upgraded our handheld tablets and continue to develop our online ordering system for our takeaway delivery service. Great operator to work with and over the years a friendship has been built as our business has grown.”
Tigh Na Mara Hotel: Fast, Reliable, and Customer-Focused
To keep up with customer demand and ensure smooth operations, Neil chose ACR’s fully integrated EPOS setup:
- VMAX EPOS Terminals
- SPOS EPOS Software
- SPOS Remote Handheld Ordering
- SPOS Back Office Solution
As a busy hospitality venue, the priority was clear: Neil needed a system that was reliable, user-friendly, and cost-effective. With SPOS Remote handheld devices, staff can now take orders directly at the table and send them instantly to the kitchen. This has helped reduce mistakes, speed up service, and give staff more time to focus on the guest experience.
Tigaroo: Restaurant-Quality Food To Go
In late 2021, Neil spotted an opportunity in the rising demand for takeaway food—and Tigaroo was born. To support this new venture, ACR provided:
- VMAX EPOS Terminal
- SPOS EPOS Software
- QikServe Online Ordering Solution
Unlike many other online ordering platforms, QikServe offers a fixed monthly fee with no commission per order, making it an affordable solution for growing businesses. Customers can place orders directly through the Tigaroo website or social media, with all orders seamlessly integrated into the existing EPOS setup.
Purpose-Built Kitchen for Takeaway Success
As Tigaroo grew in popularity, Neil decided to invest in a dedicated kitchen space to manage online orders more efficiently. A shipping container was transformed into a fully functional kitchen—streamlining the food-to-go operation.
With full EPOS integration, online orders are automatically routed to the kitchen printers based on the scheduled collection or delivery time. There’s no need for separate systems or manual processing, making the setup both simple and scalable.
Future-Ready with ACR
From handheld ordering to online food-to-go, Tigh Na Mara Hotel and Tigaroo are great examples of how hospitality businesses can future-proof their operations with the right technology.
Whether you’re running a busy hotel, expanding into takeaway, or looking to streamline service, ACR’s EPOS solutions are built around your business.
Interested in upgrading your own setup?
Contact us today