Why Mobile Ordering Isn't Just a Nice-to-Have Anymore

Mobile Ordering with SPOS Remote Is Essential for Modern Hospitality

Not long ago, mobile ordering was seen as a bonus. A nice feature for busy weekends or trendy venues. But in today’s hospitality environment, it's becoming a necessity.

From restaurants and bars to hotels and golf clubs, businesses are embracing handheld ordering devices like SPOS Remote to streamline service and meet growing customer expectations.

Here’s why mobile ordering should be on your radar:

1. Speed Up Service

When staff can take orders tableside and send them straight to the kitchen or bar, you cut down on time lost between the table and the till. Fewer steps, faster turnaround, and happier guests.

2. Reduce Errors

Handwritten orders and memory-based entry leave too much room for mistakes. With SPOS Remote, orders go directly into the EPOS system. That means greater accuracy and fewer complaints.

3. Increase Spend Per Customer

When service is quicker and smoother, customers are more likely to order another drink, dessert, or side. Upselling becomes natural when staff aren’t rushing back and forth.

4. Perfect for Outdoor Areas

Hotels, beach bars, rooftop terraces, and beer gardens benefit hugely. No need for staff to leave the guest to process orders or payments. With SPOS Remote on a credit card terminal, they can do it all from one device.

5. Staff Satisfaction

The right tools make a big difference. Staff who aren’t running back and forth or trying to remember complex orders can focus on delivering great service.

Is Your Business Ready?

If you're still relying solely on fixed till points, it's worth considering how mobile ordering could change your service. Many ACR customers start with just a few handhelds and quickly see the impact.

Want to learn more about SPOS Remote and how it works in the real world?
Get in touch with ACR today.