SPOS EPOS and HOP PMS: A Practical Integration for Modern Hotels
in General January 14, 2026
Hotels rely on many systems working together. Reception. Bar. Restaurant. Events.
When those systems don’t connect, small tasks quickly turn into bigger problems. Charges get retyped. Bills need correcting. Check-outs slow down.
ACR integrates SPOS EPOS with HOP PMS to reduce those friction points and give hotel teams a clearer, more reliable workflow.
What is HOP PMS
HOP PMS is a property management system designed for hospitality businesses. It supports reservations, room management, and operational reporting from a single platform.
For hotels, the PMS acts as the central record for guest stays and charges. The more accurately information flows into it, the smoother the guest experience becomes.
Why EPOS and PMS integration matters
In many hotels, the same information is handled several times during one stay. An order is taken. A charge is posted. A correction is made. A question is answered at check-out.
Each extra step increases the risk of error. Integration removes unnecessary repetition and keeps departments aligned.
When EPOS and PMS work together, staff can focus on service rather than admin.
How SPOS EPOS integrates with HOP PMS
When SPOS EPOS is linked to HOP PMS, food, drink, and retail charges can be posted directly to a guest’s room account.
This supports a cleaner workflow across reception, bar, and restaurant areas.
- Charges are posted accurately to the correct room
- Manual re-entry is reduced
- Audit trails are clearer when queries arise
- Check-outs are faster and smoother
The result is fewer interruptions during service and fewer delays at reception.
Where hotels see the biggest day-to-day benefits
Bar service
Hotel bars move quickly, especially during busy evenings. Room posting needs to be fast and accurate. Integration reduces end-of-shift tidy-up and corrections.
Restaurant service
Breakfast, lunch, and dinner each bring different pressures. A consistent posting process helps rotating staff work confidently.
Events and functions
Larger bills increase the cost of small mistakes. A joined system protects margins and reduces disputes.
Hotels with multiple service areas
Many hotels operate more than one outlet. Integration helps keep reporting and accountability clear across all areas.
Fee clarity: EPOS and PMS
Cost structure matters, so it’s important to be clear.
- SPOS EPOS supplied by ACR has no monthly fees for the EPOS software.
- HOP PMS operates on its own subscription model and is licensed separately.
This separation keeps EPOS costs predictable and avoids tying core till software to ongoing subscriptions.
A proven approach in real hotel environments
ACR has delivered SPOS EPOS installations in hotels where HOP PMS forms part of the wider operational setup. These projects focus on reliability, clarity, and systems that staff can use confidently day after day.
This approach suits hotels that trade year-round and experience seasonal peaks, where staff changes make simple workflows essential.
What to consider before choosing an integration
Before deciding on any EPOS and PMS setup, it helps to map how your hotel actually operates.
- Do you need room posting for bar, restaurant, or both?
- Do you run multiple service points?
- Do you want handheld ordering for table service?
- Do you need back-office reporting for stock and sales?
- Do you want to avoid monthly EPOS software subscriptions?
Clear answers lead to a cleaner install and better staff training.